RETURNS POLICY

We want you to be fully satisfied with your purchase. If you need to return an item, please follow the
guidelines below to make the process quick and easy.
Eligibility for return:
Only plain/blank items are eligible for a return. Customised items featuring embroidery or printed logos
cannot be returned unless they are faulty.
Conditions:
– Items must be returned within 14 days of delivery.
– Items should be returned in their original condition & packaging with all labels intact.
– Include a copy of your sales order number with your return.
– Return delivery costs are the responsibility of the customer, unless the item is faulty.

Returns should be addressed to:
Monster Workwear Returns
Unit 2 St Thomas Close Workshops
Alnwick
NE66 1DX
You will receive a confirmation email once your refund has been processed.

Processing your refund:
Please allow up to 7 working days for a refund to be processed and applied to your account.

Customised Items:
Customised items cannot be returned unless they are faulty. If you notice a fault with your order, please
get in touch and we’ll be happy to help.
Please note: It is your responsibility to check your artwork proof carefully. We cannot accept
responsibility for any errors that were not flagged before production.